Customer Care Form
Please be advised, your dog hair charges may be up to $35 per visit depending on the condition of the vehicle.
HEAVY DUTY: please note if you have Light Interior molding, leather or cloth seats a special chemical charge may incur. Excessively dirty vehicles may have heavy duty charges up to $40 in addition to the detail packages. SIZE CHARGE: Base Price reflects Small vehicles, $15 Increase for midsize vehicles and Trucks, $30 upcharge for Large SUV/Vans
ALL PERSONAL ITEMS MUST BE REMOVED PRIOR TO DETAIL PICKUP. CAR SEATS AND SEAT COVERS MUST BE REMOVED AS WELL. IF SEAT COVERS ARE PRESENT, THEY WILL BE CLEANED LIKE A SEAT, WE DO NOT REMOVE OR CLEAN UNDER THEM. IF THERE ARE ANY ITEMS LEFT OR FOUND IN VEHICLE, WE WILL DO OUR BEST TO SET THEM ASIDE BUT ARE NOT RESPONSIBLE FOR ANY ITEMS LOST OR DAMAGED.
HARD TO REACH PLACES:
WE DO NOT GUARANTEE HARD TO REACH PLACES, VENTS, HEAVY GREASE ON DOOR JAMS OR TOUGH AREAS.
Our interior detail does not include exterior windows, headliner, tough stains or any personal items looking like trash. Any loose change through out the car WILL be vacuumed up.
Our exterior detail does not guarantee scratches, hard to clean areas, rust, debris picked up from the road, truck beds or interior windows.
DAMAGE OR LOSS:
WE DO NOT ACCEPT ANY RESPONSIBILITY TO CLAIMED DAMAGE IN OR OUT SIDE OF THE VEHICLE. WE DO UNDERSTAND AS VEHICLES GET OLDER THEY TEND TO HAVE ISSUES WITH MOLDINGS, LOOSE PARTS ECT... IF SUCH ITEMS FALL OFF OR BREAK WHILE THE VEHICLE IS BEING CLEANED WE WILL NOTIFY YOU.
TOWNS WITH FULL-SERVICE PICKUP/DELIVERY
VEHICLE TURN AROUND TIME CAN VERY WITH TRAFFIC AND WEATHER CONDITIONS. ONCE VEHICLES ARE IN THE SHOP TIME CAN TAKE UP TO 4 HOURS DEPENDING ON CONDITION OF THE VEHICLE. OUR SERVICE IS WITH IN CITY/ TOWN LIMITS, AN OUT OF AREA CHARGE OF $10-15 MAY APPLY IF THE PICKUP ADDRESS IS BEYOND OUR NORMAL REACH. PLEASE NOTE: TRAFFIC VIOLATIONS DUE TO EXPIRED INSPECTION OR REGISTRATION WILL BE AT CUSTOMERS EXPENSE. VEHICLE MUST HAVE SUFFICIENT GAS FOR PICKUP/DELIVERY OR A $10 FEE WILL BE APPLIED. DAMAGE WHILE IN TRANSPORT, MADADASHCAR DOES NOT COVER YOUR VEHICLE WHILE IN TRANSPORT, AND DAMAGE WILL FALL UNDER YOUR PERSONAL VEHICLE INSURANCE.
FULL PACKAGE DETAILING:
FULL DETAILS CAN TAKE UP TO 4 HOURS. SUV / VAN CAN TAKE UP TO 6 HOURS.
GIFT CERTIFICATE OR SPECIAL PROMOTIONS PURCHASED:
Certificates or promotion prices Do NOT include Vehicle SIZE Price change unless specified at purchase and in Writing. Dog Hair and or Heavy Duty Charges are NOT Included. Any upgrade to package may have a balance due upon time of appointment.
As of January 2023 a curtesy Text will be sent upon pickup of your vehicle of your Detailer for your appointment and his/her Cash app or Venmo if you would like send gratuity.
If added to card payment please inform us to add to the Total.
Please complete fields to sign our customer care form for your up coming appointment.